Shop

Back

CALL US

×

          Furniture Protection

          Furniture Protection Plans

          Girl playing with a dog on the sofa

          Accidents happen.

          You invest a lot of your time and money to find just the right furniture for your home. Don’t let a mishap ruin that investment. Help protect the appearance of your new furniture with a protection plan. Keep life’s little mishaps from becoming big problems.

          5 Year Full Replacement Warranty

          *** Complete Simplicity ***

          Up to $5,000 per warranty or Up to $20,000 per warranty

          Fabric Coverage

          • All Stains
          • Punctures, rips, cuts or tears (seams and stress tears included)
          • Cigarette Burn
          • Power Components (motors, mechanisms …)
          • Pet Damages (scratches, chewing, claws)

          Leather Coverage

          • All Stains
          • Punctures, rips, cuts or tears (seams and stress tears included)
          • Cigarette Burn
          • Stains from Blue Jean Dye transfer
          • Stains from Ball Point Ink
          • Stains from Newspaper print transfer
          • Power Components (motors, mechanisms…)
          • Pet damages (scratches, chewing, claws)

          Wood Coverage

          • Stains from food
          • Water ring from beverages
          • Scratches, gouges, or chip
          • Heat mark from cigarette or hot dinner plate.
          • Warping, lifting or bubbling of the veneer/finish from food and beverages.
          • Chips, scratch or breakage of the glass or mirrors
          • Loss of silvering on mirrors
          • Failure of Electrical components in wall units/cabinet
          • Pet Damage (scratches, chewing, claws)

          Area Rug Coverage

          • Food or beverage stains
          • Human and pet bodily fluids
          • Facial cosmetic stains
          • Ball point ink stains

          Outdoor Furniture Coverage

          • Any accidental stains to fabric or vinyl areas
          • Accidental rips, cuts, puncture or cigarette burn
          • Structural defects to metal frames such as warping of frame breakage/cracking & separation of frame components
          • Failure of umbrella mechanisms after the manufacture warranty has expired

          10 Year Adjustable Base Coverage

          • Breakage of steel frames
          • Breakage of welds
          • Mechanisms (such as reclining, heating & vibrating)
          • Failure of electrical components (motors, wiring, remote operation devices and wands)

          What is not covered

          • Extensive intentional damage or activities, neglect or abuse of furniture
          • Infestation
          • Odor
          • X cleaning codes
          • Commercial use (Hotel, Daycare)
          • Piling or density concerns

          Customer Care

          We strive to provide LEGENDARY customer service to all customers. Customers have 30 days to report any accidental stains and/or damages. We will offer one on one customer service to all customers without the hassle of online claims. We will offer courtesy cleaners to a customer as needed or requested.

          For furniture or mattresses that have been in your possession for more than 48 hours and have defects in craftsmanship:

          Manufacturer Warranty Claim

          For merchandise delivered or picked up within the past 48 hours that has just been noticed to have damage:

          Delivery/Concealed Damage Claim